Mohamed Meky
About Mohamed Meky
Mohamed Meky is a Senior Sales and Customer Service Representative with extensive experience in customer relations and sales. He holds a Bachelor's Degree in Physical Education and has worked in various roles, including positions at 050telecom and Al Dawlia, before joining du in 2016.
Work at du
Currently, Mohamed Meky holds the position of Senior Sales & Customer Service Representative at du, a role he has occupied since 2016. In this capacity, he is responsible for managing customer requests across various segments, including consumers, enterprises, SMEs, FNL, and government entities. His experience at du has allowed him to develop a comprehensive understanding of customer needs and service delivery.
Previous Experience in Sales
Before joining du, Mohamed Meky worked at 050telecom as a Senior Sales Representative from 2013 to 2015 in Dubai. He also served as a Sales Executive at Al Dawlia from 2010 to 2012. These roles contributed to his expertise in sales operations and customer service, allowing him to refine his skills in handling diverse customer segments.
Education and Expertise
Mohamed Meky earned a Bachelor's Degree from the Faculty of Physical Education, where he studied football and boxing from 2005 to 2010. Additionally, he focused on Selling Skills and Sales Operations during his studies. This educational background supports his role in sales and customer service, equipping him with the necessary skills to engage effectively with customers.
Customer Service Skills
Mohamed Meky possesses a proven ability to ensure a relaxing and enjoyable customer experience. His approachable and friendly demeanor contributes to his effectiveness in customer service. He utilizes various systems, including DSP, BSCS, CRM, Duma, and Roadshow Enterprises, to assist in resolving customer issues efficiently.