Mohamed Naleef Abdul Salam
About Mohamed Naleef Abdul Salam
Mohamed Naleef Abdul Salam is an IT Specialist with extensive experience in IT hardware break-fix and asset management. He currently works at du in the United Arab Emirates and has held various roles in IT management across multiple countries since 2010.
Work at du
Currently, Mohamed Naleef Abdul Salam serves as an IT Specialist in the IT Service Operation Center and Retail Projects at du. He has held this position since 2015, accumulating nine years of experience in the United Arab Emirates. In this role, he oversees IT projects and operations that span over 150 countries, managing a team of more than 3,000 engineers who speak various local languages. His responsibilities include ensuring 24x7x365 operations and help desk support to meet international IT maintenance requests.
Education and Expertise
Mohamed Naleef Abdul Salam has a solid educational background in computer technology. He studied at Jaipur National University, where he earned a Bachelor of Computer Applications from 2015 to 2018. Prior to this, he attended Kahira Muslim Vidyalaya, completing his GCE Ordinary Level studies. His expertise includes IT hardware break-fix, asset management, project rollouts, system migrations, and conducting Wi-Fi site surveys and audits.
Background
Before his tenure at du, Mohamed worked as an Assistant IT Manager at MAF Carrefour Hypermarkets in Jeddah, Saudi Arabia, from 2012 to 2014. He also gained experience as an IT Support Assistant at Rainco Private Limited in Sri Lanka from 2010 to 2012. In addition to his roles in the UAE and KSA, he is the Founder of D2Drop, established in 2020 in the United States, and serves as the Head of Business Operations & IT Projects at D2Global247 IT Solutions in the United Kingdom since 2019.
Achievements
In his current roles, Mohamed Naleef Abdul Salam manages computer parts storage and supply, as well as providing data center smart hands and eyes support. He facilitates outsourced IT resources, including full-time employees, to assist with international projects. His work also includes handling CCTV installation and maintenance as part of the service offerings, contributing to the overall efficiency and effectiveness of IT operations.