Mohammed Hosami
About Mohammed Hosami
Mohammed Hosami serves as the Contact Center Operations Support Manager at du, where he has worked since 2013. He holds a Bachelor's degree in Business Administration from Skyline University College and a Master's degree in Business Administration from the American University in Dubai.
Work at du
Mohammed Hosami has been employed at du since 2006, holding various positions over the years. He currently serves as the Contact Center Operations Support Manager, a role he has occupied since 2013. In this capacity, he oversees operations within the contact center, ensuring efficient service delivery. Prior to this, he worked as a Product and Services Specialist from 2011 to 2013 and as a Back Office Team Leader from 2006 to 2011. His extensive experience at du spans over 11 years, contributing to his deep understanding of the company's operations.
Education and Expertise
Mohammed Hosami holds a Bachelor of Business Administration from Skyline University College in Sharjah, which he completed from 2006 to 2009. He furthered his education by obtaining a Master of Business Administration from the American University in Dubai, graduating between 2012 and 2014. His academic background provides him with a solid foundation in business principles, which he applies in his managerial role at du.
Background
Mohammed Hosami began his career at du in 2006, starting as a Back Office Team Leader. His progression within the company reflects his commitment and capability in handling various operational roles. His experience includes working as a Product and Services Specialist, where he focused on enhancing customer offerings. This diverse background has equipped him with the skills necessary for his current position in contact center operations.
Career Progression
Throughout his career at du, Mohammed Hosami has demonstrated a steady progression through various roles. Starting as a Back Office Team Leader, he advanced to become a Product and Services Specialist before assuming his current role as Contact Center Operations Support Manager. This trajectory highlights his ability to adapt and grow within the organization, contributing to his expertise in contact center operations.