Mohammed Shafi
About Mohammed Shafi
Mohammed Shafi serves as the Director of Network Management and Service Delivery at Du, where he has worked since 2012. He has extensive experience in network operations, project management, and strategic planning, with a background that includes roles at various telecommunications companies and a strong educational foundation in management and engineering.
Current Role at du
Mohammed Shafi currently serves as the Director of Network Management and Service Delivery at du, a position he has held since 2012. In this role, he is responsible for overseeing the management of network operations and ensuring the delivery of services to customers. His responsibilities include strategic planning and budgeting for both capital and operational expenditures. He has been instrumental in driving improvements in fixed operations, focusing on customer-facing processes such as service fulfillment and assurance.
Previous Experience at du
Prior to his current role, Mohammed Shafi worked at du in various capacities. He served as Manager of IPTV Operations for 11 months in 2006 and later as Senior Manager of Network Operations and Service Delivery from 2007 to 2011. His experience at du has contributed to his extensive knowledge in network management and service delivery, particularly in optimizing fixed network solutions.
Education and Expertise
Mohammed Shafi has a diverse educational background. He studied Management at Harvard Business School from 2012 to 2013. He also holds an MBA in Marketing and Management from Sikkim Manipal University, which he completed between 2009 and 2011. Additionally, he studied Electronics and Communications at Pg Center, Kolar, from 1987 to 1991. His education has equipped him with the skills necessary for strategic planning, budgeting, and managing IT infrastructure.
Career Background
Mohammed Shafi has a robust career in network management and engineering. He began his professional journey as a Systems Engineer at Saudi Oger Ltd. from 1995 to 1998. He then worked as a Senior Project Engineer at Emircom from 1999 to 2002, followed by a role as a Senior Network Engineer at Emaar from 2002 to 2005. His extensive experience across various organizations has provided him with a strong foundation in developing processes for multi-platform operations.
Skills and Specializations
Mohammed Shafi possesses a range of skills relevant to network management and service delivery. He is skilled in capacity planning, optimization, and overseeing future upgrades of fixed network solutions. His expertise extends to managing IT infrastructure with virtualization, integrating IPTV and OTT solutions, and conducting technical evaluations. He has a proven track record in negotiating and problem-solving, demonstrating proficiency in managing SLAs, KPIs, and KQIs.