Mohammed Yassein
About Mohammed Yassein
Mohammed Yassein is a Customer Service Representative with extensive experience in technical support and database administration. He has worked for various companies, including Pearson, Xceed Technologies, and Du, demonstrating expertise in SQL and networking.
Work at du
Currently, Mohammed Yassein serves as a Customer Service Representative at Du, a telecommunications provider in Dubai, United Arab Emirates. He has held this position since 2019, accumulating five years of experience in customer service within the telecommunications sector. His role involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.
Current Role at Pearson
Mohammed Yassein has been employed as a Business Administrator at Pearson since 2018. Over the course of six years in this role, he has contributed to various administrative functions within the organization. His work supports the operational efficiency of Pearson, a global education company based in London, Greater London, United Kingdom.
Experience at Xceed Technologies, Inc.
Since 2017, Mohammed Yassein has worked as a Technical Support Analyst at Xceed Technologies, Inc. in South Riding, Virginia, United States. With seven years of experience in this position, he provides technical assistance and support for various technology-related issues, enhancing customer satisfaction and operational effectiveness.
Education and Expertise
Mohammed Yassein possesses expertise in Oracle Database Administration, a vital skill for managing and maintaining database systems. He is also proficient in SQL, which is essential for querying and managing data in relational databases. Additionally, he has a background in networking, focusing on the design, implementation, and management of computer networks.
Background in Wireless Industry
Mohammed Yassein has a demonstrated history of working in the wireless industry. His experience indicates familiarity with mobile and wireless communication technologies, contributing to his overall skill set in customer service and technical support roles.