Mohsin Faizi
About Mohsin Faizi
Mohsin Faizi is a Key Account Manager with extensive experience in client relationship management and strategic account retention, achieving a client satisfaction rate between 87-95%. He holds an MBA from EU Business School and has worked in various roles across the banking and telecommunications sectors in the UAE and Pakistan.
Work at du
Mohsin Faizi has been employed at du as a Key Account Manager since 2017. In this role, he manages a sales portfolio with a total revenue of AED 16.2 million. His responsibilities include achieving an annual revenue target of AED 2.5 million through new bookings, cross-selling, and upselling strategies. He utilizes Sales Force Automation tools to maintain an active sales funnel, ensuring accurate revenue forecasting and efficient sales processes.
Education and Expertise
Mohsin Faizi holds a Master of Business Administration (MBA) from EU Business School, where he studied Business, Management, Marketing, and Related Support Services from 2015 to 2016. He also earned a Bachelor of Commerce (BCom) from the University of the Punjab, studying Business/Commerce from 2002 to 2004. Additionally, he studied Computer Science at American National School, focusing on C++ and Economics from 2000 to 2002.
Background
Before joining du, Mohsin Faizi worked in various roles within the banking and telecommunications sectors. He was an Assistant Relationship Manager at Noor Bank from 2016 to 2017 and a Sales Executive in Retail Banking at Emirates NBD from 2013 to 2015. He also gained experience at Mashreq Bank as a Sales & Service representative in Branch Banking from 2015 to 2016 and worked as a Network Analyst at Jazz (previously known as Mobilink) from 2005 to 2009.
Achievements
Mohsin Faizi has achieved a client satisfaction rate between 87-95% through effective churn management and strategic account retention. He regularly prepares and presents reports to marketing and research teams, providing insights to enhance business opportunities. His role involves conducting comprehensive pre and post-campaign analysis for B2B solutions, optimizing strategies based on findings.