Monem Felfel
About Monem Felfel
Monem Felfel is a Customer Service Representative at Du in Dubai, United Arab Emirates, where he has worked since 2016. He previously served as a Technical Support Call Center Agent at Te Data in Egypt and holds a Bachelor of Law from Tanta University.
Work at du
Monem Felfel has been employed at du since 2016, serving as a Customer Service Representative. Over the course of eight years, he has developed expertise in customer support within the telecommunications sector in Dubai, United Arab Emirates. His role involves assisting customers with inquiries, resolving issues, and providing information about du's services and products.
Previous Experience at Te Data
Before joining du, Monem Felfel worked at Te Data as a Technical Support Call Center Agent from 2015 to 2016. During this one-year tenure in Gizeh, Al Jizah, Egypt, he gained experience in technical support, addressing customer concerns related to technology and service issues.
Education and Expertise
Monem Felfel earned a Bachelor of Law degree from Tanta University, where he studied from 2001 to 2005. His education in law provides him with a foundational understanding of legal principles, which can be beneficial in his customer service role, particularly in handling customer inquiries related to policies and regulations.
Background
Monem Felfel is originally from Egypt and has transitioned to working in the United Arab Emirates. His career path reflects a focus on customer service and technical support, illustrating his adaptability and commitment to assisting customers in various capacities.