Mostafa Anwar
About Mostafa Anwar
Mostafa Anwar is a Customer Service and Sales Executive with extensive experience in operational management and customer service roles. He holds a Bachelor's degree in Accounting from Cairo University and has worked in various capacities across Egypt and the UAE since 2005.
Work at du
Mostafa Anwar has been employed at du since 2011, where he holds the position of Customer Service, Sales Executive, and Shift In-Charge. His role includes overseeing operations at various locations, including Ibn Batuta Mall, Mall of the Emirates, Sharjah City Center, and Mirdif City Centre. He is responsible for managing the opening and closing procedures of work premises, ensuring security and operational readiness. Additionally, he coordinates break and meal periods for staff to maintain efficiency during busy periods.
Education and Expertise
Mostafa Anwar earned a Bachelor's degree in Accounting from Cairo University, where he studied from 1999 to 2003. His educational background provides him with a strong foundation in financial management and accounting principles. He also completed his secondary education at Ahmed Lotfy El Saied High School, achieving a 'Very Good' rating. This educational experience contributes to his expertise in customer service, sales, and operational management.
Background
Before joining du, Mostafa Anwar worked at Dream2000 as an Accountant from 2005 to 2007 in Cairo, Egypt. He then transitioned to a role as a Customer Service Representative at EMKE Group, where he worked from 2008 to 2011 in Dubai and Sharjah. His diverse work experience has equipped him with skills in accounting, customer service, and team leadership.
Achievements
In his current role at du, Mostafa Anwar provides leadership and motivation to his team during shifts, focusing on enhancing performance and customer satisfaction. He is also responsible for managing cash operations, ensuring accurate cash management during shifts, and handling stock management in the store. His contributions have played a significant role in maintaining operational efficiency and customer service excellence.