Mostafa Elzahaby
About Mostafa Elzahaby
Mostafa Elzahaby is a Team Leader with extensive experience in the insurance and retail sectors. He holds a Bachelor's degree in Commerce from Alexandria University and has developed strong communication skills throughout his career.
Work at du
Mostafa Elzahaby has been employed at Du since 2017, where he currently holds the position of Team Leader. In this role, he oversees team operations and ensures effective customer service delivery. Prior to his current position, he worked as a Customer Service Representative at Du from 2015 to 2017. His progression within the company highlights his capabilities in managing customer interactions and leading teams in a fast-paced environment.
Education and Expertise
Mostafa Elzahaby studied at Alexandria University, where he earned a Bachelor's degree in Commerce and Business from 2007 to 2011. His educational background provides a solid foundation in business principles, which he applies in his professional roles. His expertise spans the insurance and retail industries, showcasing his ability to address diverse customer needs effectively.
Background
Mostafa Elzahaby has a diverse professional background that includes experience in both the insurance and retail sectors. He began his career at the National Bank of Egypt as a Direct Sales Executive from 2013 to 2014, where he developed skills in customer engagement. He then transitioned to Allianz Insurance as a Financial Advisor from 2014 to 2015, further enhancing his expertise in customer service and financial products.
Communication Skills
Mostafa Elzahaby possesses excellent oral and written communication skills, which are essential for effective team leadership and customer interactions. His ability to communicate clearly and effectively contributes to successful team dynamics and enhances customer satisfaction in his current role at Du.
Adaptability and Learning
Mostafa Elzahaby demonstrates a strong ability to learn new programs and processes, indicating his adaptability in dynamic work environments. This skill is particularly valuable in the fast-evolving telecommunications sector, where he has successfully navigated various roles and responsibilities throughout his career.