Mostafa Ezzeldin
About Mostafa Ezzeldin
Mostafa Ezzeldin is an experienced Account Manager currently working at du in Dubai, specializing in Out Zone Fixed Home Service. He has a background in business and marketing, with previous roles at notable companies such as Microsoft and Sun & Sand Sports.
Current Role at du
Mostafa Ezzeldin currently serves as an Account Manager for Out Zone Fixed Home Service at du, a telecommunications company based in Dubai. He has held this position since 2019, accumulating five years of experience in this role. His responsibilities include managing accounts and ensuring customer satisfaction for fixed home services.
Previous Experience in Telecommunications
Mostafa Ezzeldin has extensive experience in the telecommunications sector. He worked at du in various capacities, including Key Account Manager for consumer Fixed from 2017 to 2018 and Account Manager for consumer Fixed from 2018 to 2019. His roles involved managing key accounts and enhancing customer engagement.
Sales Experience at Sun & Sand Sports
Mostafa Ezzeldin gained valuable sales experience at Sun & Sand Sports, where he held multiple positions. He started as a Sales Associate in 2015 for four months, progressed to Senior Sales for three months in 2015, and later became a Team Lead in 2017 for five months. His roles contributed to the retail operations and customer service strategies of the company.
Educational Background
Mostafa Ezzeldin studied at the Arab Academy for Science, Technology and Maritime Transport from 2009 to 2013, focusing on Business, Management, Marketing, and Related Support Services. He achieved an Excellent grade during his studies. Additionally, he attended El Nozha Language School from 1997 to 2008, where he received a Good grade.
Early Career in Customer Service and Marketing
Mostafa Ezzeldin began his career in customer service and marketing roles. He worked at NSGB as a Customer Service representative for two months in 2010 and later transitioned to a Marketing position at NSGB from 2010 to 2012 for two years. He also served as a Team Lead at Vodafone from 2009 to 2010 for nine months.