Mostafa Kazoun
About Mostafa Kazoun
Mostafa Kazoun is an Analyst in Customer Experience at du, where he has worked since 2018. He holds a bachelor's degree from Ain Shams University, which he completed between 2009 and 2013, and has previous experience at Teleperformance and Xceed.
Work at du
Mostafa Kazoun has been employed at du since 2018, serving as an Analyst in Customer Experience. In this role, he focuses on enhancing customer satisfaction and improving service delivery. His tenure at du has lasted for six years, during which he has contributed to various initiatives aimed at optimizing customer interactions and experiences.
Previous Employment at Teleperformance
Before joining du, Mostafa Kazoun worked at Teleperformance as a Back Office Employee from 2016 to 2017. His responsibilities included managing administrative tasks and supporting customer service operations. This role provided him with valuable experience in handling customer inquiries and improving operational efficiency.
Experience at Xceed
Mostafa Kazoun began his career at Xceed, where he worked as an Agent for eight months in 2015. In this position, he engaged directly with customers, addressing their needs and providing support. This early experience in customer service laid the foundation for his subsequent roles in the industry.
Education and Expertise
Mostafa Kazoun earned his Bachelor's degree from Ain Shams University, completing his studies from 2009 to 2013. His educational background has equipped him with the analytical skills necessary for his current role in customer experience analysis. His academic training complements his professional experience in customer service.