Muaath Alhashmi
About Muaath Alhashmi
Muaath Alhashmi is a User Experience & Design Specialist with a Bachelor's degree in Computer Engineering from Khalifa University. He has experience in customer experience roles at Smart Dubai and currently works at du, focusing on user research and software development.
Work at du
Muaath Alhashmi has been employed at du as a User Experience & Design Specialist since 2021. In this role, he focuses on enhancing user experience through design strategies and methodologies. His responsibilities include collaborating with various teams to improve software development processes and ensure that user needs are met effectively. Alhashmi's expertise in user experience design contributes to the overall goals of du in delivering high-quality digital services.
Education and Expertise
Muaath Alhashmi earned a Bachelor's degree in Computer Engineering from Khalifa University, where he studied from 2011 to 2017. His education provided him with a solid foundation in engineering principles and technology. Alhashmi specializes in user research and testing, which are critical components in developing user-friendly software solutions. His academic background supports his current role in user experience and design.
Background
Before joining du, Muaath Alhashmi worked at Smart Dubai from 2017 to 2021 as a Customer Experience professional. During his tenure, he contributed to significant projects such as UAE PASS, Invest in Dubai, Dubai Now, and Smart Employee. His experience in the Customer Experience Department allowed him to develop skills in user engagement and service design, which are essential in his current role.
Achievements
While at Smart Dubai, Muaath Alhashmi played a key role in the development of several major projects aimed at enhancing the digital landscape in Dubai. His contributions to initiatives like UAE PASS and Dubai Now reflect his commitment to improving user experiences in public services. Alhashmi's work involved collaboration with senior leadership and cross-functional teams, focusing on continuous improvement in software development support structures.