Muhammad Bilal
About Muhammad Bilal
Muhammad Bilal is a Telesales Specialist currently employed at du in Lahore District, Punjab, Pakistan, where he has worked since 2020. He has a background in customer support and sales, having previously held positions at Zameen.com and Etisalat, and has experience in selling energy solutions in international markets.
Work at du
Muhammad Bilal has been employed at du as a Telesales Specialist since 2020. His role involves engaging with customers to promote and sell telecommunications services. Based in Lahore District, Punjab, Pakistan, he has accumulated four years of experience in this position. His responsibilities include managing customer inquiries, providing product information, and facilitating sales transactions.
Previous Employment Experience
Prior to his current role at du, Muhammad Bilal worked at Zameen.com as a Customer Support Executive for three months in 2021. He also held positions at Etisalat, where he served as a backend support executive and as a Professional Sales Specialist in 2019, each for four months. Additionally, he worked on a project for Careem as a backend support executive for two years, showcasing his versatility in customer service and sales roles.
Education and Expertise
Muhammad Bilal studied at the University of the Punjab, where he pursued a Bachelor in Commerce from 2014 to 2015. He also attended KIPS Academy, achieving an intermediate in commerce from 2009 to 2011. His educational background in commerce has equipped him with foundational knowledge relevant to his roles in sales and customer support.
Sales Experience in International Markets
Muhammad Bilal has experience in selling energy solutions in international markets, specifically the USA and UK, through various call centers. This experience highlights his ability to adapt sales strategies to different market dynamics and customer needs, contributing to his skill set as a telesales specialist.
Career Transition and Development
Muhammad Bilal transitioned from a backend support role to a telesales representative at Etisalat after demonstrating significant progress in his career. This transition reflects his ability to develop new skills and adapt to different roles within the telecommunications industry.