Muhammad Raheel Anjum
About Muhammad Raheel Anjum
Muhammad Raheel Anjum is an Enterprise Sale Support Representative at Du in Dubai, United Arab Emirates, where he has worked since 2014. He specializes in managing escalations related to monetary discrepancies and utilizes various software tools to facilitate customer activation and migration processes.
Work at du
Muhammad Raheel Anjum has been employed at du since 2014, serving as an Enterprise Sale Support Representative. In this role, he focuses on providing support for enterprise sales, ensuring that client needs are met efficiently. His responsibilities include managing escalations related to monetary discrepancies, which requires a detailed understanding of financial processes. He collaborates with various departments, including Account Management, Finance, and Logistics, to facilitate the distribution of products and services effectively.
Education and Expertise
Muhammad Raheel Anjum possesses expertise in handling escalations related to monetary discrepancies for clients. He is proficient in utilizing various software tools such as CRM, BSCS, Oracle ERP, and SharePoint, which are integral to his daily operations. His skill set also includes troubleshooting network issues and resolving handset problems for customers, demonstrating his technical capabilities in the telecommunications sector.
Background
Muhammad Raheel Anjum has been working in Dubai, United Arab Emirates, for a decade. His role at du involves monitoring customer activation and migration processes to ensure smooth transitions for clients. This aspect of his job highlights his focus on customer satisfaction and operational efficiency, which are critical in the telecommunications industry.
Achievements
In his position, Muhammad Raheel Anjum develops and manages strategic plans for company tariffs. He actively suggests process improvements and creates scripts for handling discrepancies, which contribute to enhancing operational workflows. His initiatives aim to streamline processes and improve the overall customer experience within the enterprise sales framework.