Nic Erlandez
About Nic Erlandez
Nic Erlandez is a Senior Executive SME Account Manager at Du, with a background in customer service and account management across various industries. He has organized large-scale events and possesses expertise in market research, strategic marketing, and client relations.
Work at du
Nic Erlandez has been employed at Du since 2017, serving as a Senior Executive SME Account Manager. In this role, he focuses on managing small and medium enterprise accounts, utilizing his extensive background in client relations and market development. His tenure at Du has allowed him to apply his skills in strategic marketing and sales team training, contributing to the company's growth in the telecommunications sector.
Previous Experience
Prior to his current position at Du, Nic Erlandez held various roles in customer service and account management. He worked at Transcom as a Customer Service Representative from 2009 to 2011 in Stockholm, Sweden. He then transitioned to Branders.com as an Account Manager from 2012 to 2014 in Miami, Florida. Following this, he served as a Senior Relationship Officer at Majid Al Futtaim from 2015 to 2017 in Dubai, UAE. His diverse experience spans multiple industries, including finance, telecom, and insurance.
Education and Expertise
Nic Erlandez earned his Bachelor's degree from the Technological Institute of the Philippines, where he studied Teaching, Education, and English Language Arts. His educational background supports his expertise in market research, strategic marketing, and sales team management. He has developed skills in new business and market development, as well as direct marketing and advertising, which he applies in his professional roles.
Event Planning Skills
Nic Erlandez has demonstrated proficiency in organizing large-scale events, showcasing his skills in event planning. This experience complements his professional roles, where effective communication and coordination are essential. His ability to manage events reflects his organizational skills and attention to detail, which are valuable in his current position at Du.
Client Relations Management
Throughout his career, Nic Erlandez has gained experience in managing client relations across multinational campaigns in Canada, the UK, and the US. His work in various roles has equipped him with the skills necessary to build and maintain strong relationships with clients, ensuring their needs are met and contributing to successful business outcomes.