Osama Asadi
About Osama Asadi
Osama Asadi is a Manager in IT Change and Release Deployment Management at Du, where he has worked since 2016. He has over two decades of experience in IT service management and holds an ITIL Intermediate certification in Release, Control, and Validation.
Work at du
Osama Asadi has been employed at Du since 2006, accumulating extensive experience in various roles. He currently serves as the Manager of IT Change and Release Deployment Management, a position he has held since 2016. Prior to this role, he acted as the IT Service Operation Manager from 2011 to 2016. His earlier position at Du was as an IT Technical Corporate and VIP Support Specialist from 2006 to 2011. Throughout his tenure, he has contributed significantly to the company's IT service management operations.
Education and Expertise
Osama Asadi holds a Bachelor of Science degree in Computer Engineering from Pebble Hills University. He has also obtained the ITIL Intermediate certification in Release, Control, and Validation, which demonstrates his knowledge and skills in IT service management. His expertise encompasses IT Change and Configuration Management, reflecting his commitment to maintaining high standards in IT operations.
Background
Before joining Du, Osama Asadi worked as an IT Administrator at New Horizons Computer Learning Centers in Tampa, Florida, from 2002 to 2006. This role provided him with foundational experience in IT operations. His career in IT service management spans over two decades, showcasing his long-standing dedication to the field and his ability to adapt to evolving technologies and practices.
Achievements
Throughout his career at Du, Osama Asadi has been involved in various initiatives related to IT service management. His roles have allowed him to develop a deep understanding of change and release management processes. His contributions have played a role in enhancing the efficiency and effectiveness of IT operations within the organization.