Panagiota Tziourna
About Panagiota Tziourna
Panagiota Tziourna is a Business Analyst with extensive experience in the telecommunications industry, currently working at du in Dubai. She has a background in tourism and travel services management, which complements her analytical skills and customer service expertise.
Work at du
Panagiota Tziourna has been employed at du since 2016, where she initially took on the role of Channel Operations. In 2018, she transitioned to the position of Business Analyst, a role she has held for six years. Her work is based in Dubai Media City, Dubai, United Arab Emirates. In her current position, she utilizes her expertise in telecommunications and channel operations to contribute to the company's objectives.
Education and Expertise
Panagiota Tziourna studied at the Confederation of Tourism and Hospitality, where she focused on Tourism and Travel Services Management. She completed her studies in 2014, earning a CTH London Diploma. This educational background provides her with a unique perspective in her current role as a Business Analyst, particularly in understanding customer needs and service management.
Background
Before joining du, Panagiota worked at Azadea Group as a Sales Associate from 2014 to 2016. She also gained experience in the hospitality sector as an Assistant Reservations Manager at Aegean Star Hotels for six months in 2013. Her diverse background in sales and tourism has equipped her with valuable skills in customer service and team management.
Skills and Competencies
Panagiota Tziourna possesses strong skills in Microsoft Office, which supports her data analysis and reporting tasks in her role as a Business Analyst. Her proficiency in customer service and team management further enhances her ability to work effectively within her team and with clients. Additionally, her fluency in Greek allows her to communicate effectively with Greek-speaking clients and partners.