Prakriti Shaw
About Prakriti Shaw
Prakriti Shaw is a Service Manager ICT at du, where she has worked since 2018. She holds a Master of Business Administration from the Eastern Institute for Integrated Learning in Management, which she completed from 2009 to 2011.
Work at du
Prakriti Shaw has been employed at du since 2018, serving as a Service Manager in the ICT department. In this role, she is responsible for overseeing service delivery and ensuring that ICT services meet organizational standards and customer expectations. Her tenure at du spans six years, during which she has contributed to various initiatives aimed at enhancing service efficiency and customer satisfaction.
Education and Expertise
Prakriti Shaw holds a Master of Business Administration degree from the Eastern Institute for Integrated Learning in Management. She completed her studies from 2009 to 2011, acquiring advanced knowledge in business management principles. This educational background has equipped her with the skills necessary to manage service operations effectively within the ICT sector.
Background
Prakriti Shaw's professional journey in the ICT industry began after completing her MBA. Her role at du has allowed her to develop expertise in service management, focusing on improving operational processes and customer engagement. Her academic and professional experiences have shaped her approach to managing ICT services.