Rania Almoaiad
About Rania Almoaiad
Rania Almoaiad is an experienced analyst specializing in customer operation billing support at du, where she has worked since 2012. She has a background in retention life cycle management and has previously held positions at Emirates Airlines and du.
Work at du
Rania Almoaiad has been employed at du since 2012, currently holding the position of Analyst in Customer Operation Billing Support. Her tenure at du spans over 12 years, during which she has contributed to various roles. Previously, she worked in retention life cycle management from 2010 to 2012, and before that, she served as a life cycle management outbound customer service representative from 2008 to 2010. Her extensive experience at du highlights her expertise in customer operations and billing support.
Previous Experience at Emirates
Before joining du, Rania Almoaiad worked at Emirates Airlines from 2003 to 2006. Her role there lasted for three years, providing her with valuable experience in the airline industry. This position contributed to her skill set in customer service and operational management, which she later applied in her roles at du.
Education and Expertise
Rania Almoaiad earned her bachelor's degree from Damascus University, where she studied from 1997 to 2001. Her academic background laid the foundation for her career in customer operations and support. The knowledge gained during her education has been instrumental in her professional development and roles within the telecommunications and airline industries.
Career Timeline
Rania Almoaiad's career spans over two decades, beginning with her role at Emirates Airlines from 2003 to 2006. She then transitioned to du, where she has held multiple positions since 2008. Her career at du includes roles in customer service and billing support, reflecting her growth and adaptability in the field. Her work experience showcases a commitment to customer satisfaction and operational efficiency.