Ranjith Chandran
About Ranjith Chandran
Ranjith Chandran is an Enterprise Sales Manager at du in Dubai, where he has worked since 2015. With over 14 years of experience in the Telecom and IT industries, he specializes in driving customer satisfaction and generating revenue through strategic solutions.
Work at du
Ranjith Chandran has served as an Enterprise Sales Manager at du since 2015, accumulating nine years of experience in this role in Dubai. His responsibilities include driving customer satisfaction and loyalty by delivering quality solutions. He focuses on generating incremental revenue through strategic cross and up-selling of services such as Datamena & Broadcast, Managed Services and Solutions, and Lead Management. Ranjith is known for his systematic approach to managing customer payments and resolving billing issues. He also delivers sales presentations to high-level clients and works to expand relationships with existing customers.
Previous Experience at Etisalat
Prior to his role at du, Ranjith Chandran worked at Etisalat in various capacities. He served as an Account Manager from 2013 to 2015 and as a Team Leader for Small and Medium Businesses (SMB) from 2011 to 2013, both positions based in Dubai. His experience at Etisalat contributed to his expertise in key account management and new business acquisition, further enhancing his skills in client relationship management.
Education and Expertise
Ranjith Chandran holds a Master of Business Administration (MBA) from Rai Business School in New Delhi, where he studied Business, Management, Marketing, and Related Support Services from 2007 to 2009. He also possesses a CII certification in supply chain management. His educational background supports his extensive experience in the Telecom and IT industries, which spans over 14 years.
Achievements in Sales and Customer Management
Ranjith Chandran has a proven track record in breaking new avenues and conducting opportunity analysis to accelerate business growth. He excels in maintaining healthy revenue, sales growth, and profitability through direct professional account management activities. Known for his effective communication skills and leadership abilities, he aims to add value to customer propositions and enhance the overall customer experience.
Skills and Professional Attributes
Ranjith is recognized for his resourceful problem-solving abilities and his capacity to build long-term relationships with clients. He engages with clients to understand their business and Telecom and IT strategies, ensuring that their needs are met. His role involves intercepting, managing, and resolving client/account issues by collaborating with internal teams, which highlights his commitment to customer satisfaction.