Rashed Abu Menther
About Rashed Abu Menther
Rashed Abu Menther is a Knowledge and Content Manager at du, with a background in translation and customer service. He holds a Bachelor's degree in Language Interpretation and Translation from Damascus University and has extensive experience in content management and SEO.
Work at du
Rashed Abu Menther has been employed at du since 2020, currently holding the position of Knowledge and Content Manager. In this role, he oversees the management of knowledge resources and content strategies. Prior to this position, he worked as a Knowledge Curator at du from 2016 to 2020. His tenure at du is marked by his contributions to enhancing content visibility and improving knowledge management practices within the organization.
Education and Expertise
Rashed Abu Menther earned a Bachelor's degree in Language Interpretation and Translation from Damascus University. He holds a Professional Scrum Master (PSM) certification, which signifies his proficiency in agile project management methodologies. His educational background and certifications support his expertise in managing content and knowledge effectively.
Background
Rashed Abu Menther has a diverse professional background, beginning his career as a Customer Service Representative at First Select International from 2006 to 2007. He then transitioned to a role at Etisalat as a Senior Sales and Customer Support Executive from 2007 to 2010. Following this, he worked at Shamal Solutions as a Senior Translator/Interpreter from 2012 to 2015, and later at TrafficMedia as a Translator/Copywriter from 2015 to 2016.
Achievements
Rashed Abu Menther possesses strong skills in search engine optimization (SEO), which have contributed to improved online content visibility in his roles. He has also demonstrated expertise in designing chatbot journeys, enhancing customer interaction through automated systems. His professional experiences reflect a commitment to advancing knowledge management and customer service.