Rehan Yasin
About Rehan Yasin
Rehan Yasin serves as the Senior Director of Solution Design & Delivery at du, where he focuses on automation and efficiency in Network Operations. With a career spanning over two decades in the telecommunications sector, he has held various leadership roles and has extensive experience in managing large-scale budgets and enhancing service delivery models.
Work at du
Rehan Yasin has been working at du since 2006, holding various positions that demonstrate his expertise in solution design and delivery. Currently, he serves as the Senior Director of Solution Design & Delivery, focusing on Fulfillment, Transformation, and Process Automation since 2019. In this role, he is responsible for planning and implementing tools and software that automate tasks within Network Operation teams, which contributes to increased operational efficiency. Prior to this, he held positions such as Senior Director of IT Operations and Director of CRM, EAI & E-Business Application, showcasing a progressive career within the organization.
Education and Expertise
Rehan Yasin earned a Bachelor of Science degree in Business Computer Information Systems from St. Cloud State University, where he studied from 1994 to 1996. His educational background provides a strong foundation for his extensive career in technology and operations. He possesses a deep functional and technical understanding of Business Support Systems (BSS) and Operations Support Systems (OSS), including their development, delivery, deployment procedures, and support models.
Background
Rehan Yasin began his career in technology as a Programmer at Target from 1996 to 1997. He then transitioned to Accenture Technology Solutions as a Consultant from 2003 to 2005. Following this, he worked at Saudi Telecom Company as a CRM Technical/Solution Architect for one year before joining du. His diverse experience across different roles and companies has equipped him with a broad skill set in CRM, IT operations, and process automation.
Achievements
Throughout his career, Rehan Yasin has led significant initiatives aimed at improving operational efficiency. He has been instrumental in automating critical processes such as rollout processes, event correlation, and incident and problem management. His management of large-scale budgets exceeding 100 million dollars has focused on optimizing operational expenditure costs. Additionally, he has enhanced service delivery models by introducing innovative techniques and controls to ensure compliance with defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).