Roma Nazir
About Roma Nazir
Roma Nazir is a Telesales Specialist currently working at du in the United Arab Emirates. She has a diverse background in operations, education, and customer service, with previous roles at Amazon, Silver Oaks International Schools, and J Telemarketing.
Work at du
Roma Nazir has been employed at du as a Telesales Specialist since 2021. In this role, she utilizes her expertise to enhance telesales performance and achieve sales targets. Her responsibilities include engaging with customers, understanding their needs, and providing tailored solutions. Roma's experience in the telecommunications sector allows her to effectively contribute to the company's sales initiatives.
Previous Experience at Amazon
Prior to her current role, Roma Nazir worked at Amazon as an Operations Associate from 2019 to 2020 in the United Arab Emirates. During her tenure, she was involved in various operational tasks that supported the efficiency of the company's processes. This experience provided her with valuable insights into the e-commerce industry.
Educational Background
Roma Nazir studied at the University of the Punjab, where she earned a Master's degree in Business Administration and Management, Finance from 2012 to 2015. Additionally, she completed her Bachelor's degree in Business/Commerce, General at the same university from 2009 to 2011. Her educational background equips her with a solid foundation in business principles and financial management.
Career in Education and Customer Service
Roma has a diverse career that includes roles in both education and customer service. She worked as a Course Coordinator and Instructor at Silver Oaks International Schools from 2014 to 2017 in Pakistan. She also served as a Call Center Customer Service Representative at J Telemarketing from 2017 to 2019. These positions have contributed to her strong interpersonal relationship skills and her ability to understand customer needs.
Skills and Expertise
Roma Nazir possesses a proven track record of effectively managing performance through Management by Objectives (MBO). She has expertise in creating a positive work environment, which enhances team morale and productivity. Her strong background in both the educational and internet industries further supports her ability to connect with diverse customer bases.