Roshan Khan
About Roshan Khan
Roshan Khan serves as the Asset Management Center Supervisor at du, where he oversees fleet management and coordinates staff operations. He holds an MBA from ICFAI University and has extensive experience in customer relations and asset management.
Current Role at du
Roshan Khan serves as the Asset Management Center Supervisor at du, a position he has held since 2018. In this role, he oversees fleet management for over 100 vehicles, ensuring proper maintenance, service, and insurance. He coordinates staff operations to facilitate positive outcomes and smooth functioning within the Asset Management Center. Additionally, he manages the internal complaint center, ensuring that coordinators adhere to required service level agreements (SLAs) and effectively handle escalations.
Previous Experience at Ejadah Asset Management Group
Before joining du, Roshan Khan worked at Ejadah Asset Management Group, a part of Dubai Properties Group, for 13 years. He held the position of Assistant Manager - Customer Relations from 2005 to 2018. In this capacity, he developed skills in customer service and relationship management, contributing to the overall success of the organization.
Educational Background
Roshan Khan earned a Master of Business Administration (M.B.A.) in Human Resources Management/Personnel Administration from ICFAI University, where he studied from 2007 to 2012. He also holds a Bachelor's Degree in Computer and Information Sciences from Osmania University, which he completed from 2001 to 2003. His educational background provides a strong foundation for his roles in asset management and customer relations.
Operational Responsibilities at du
In his current role at du, Roshan Khan compiles and submits daily, weekly, and monthly reports on Asset Management Center operations, including survey reports. He manages attendance reports for du staff through the Etas server and remotely assists in operating Simon-Voss locks at fixed sites via the Simon-Voss server. His responsibilities also include programming and activating access cards on the Simon-Voss Locking Management System.