Sabitha Arasappan
About Sabitha Arasappan
Sabitha Arasappan is a Collection and Retention Assistant at du, where she has worked since 2014. She previously held roles at Reliance Communications, including Customer Service Manager and Complaint and Escalation Management.
Work at du
Sabitha Arasappan has been employed at du since 2014, serving as a Collection and Retention Assistant. Over the course of her tenure, she has focused on customer retention strategies and collection processes, contributing to the company's operational efficiency. Her role involves managing customer accounts and ensuring a high level of service to maintain client relationships.
Previous Experience at Reliance Communications
Prior to her current position, Sabitha worked at Reliance Communications in various capacities. She served as a Customer Service Manager from 2010 to 2013 in Tirunelveli, Tamil Nadu, India, where she managed customer service operations. Before that, she held the role of Complaint and Escalation Management from 2008 to 2010 in Chennai, Tamil Nadu, India, addressing customer complaints and ensuring resolution.
Education and Expertise
Sabitha Arasappan completed her Master's degree at Subbalakshmi Lakshmypathy College of Science, studying from 2001 to 2003. This educational background has provided her with the foundational knowledge and skills applicable to her roles in customer service and retention management.
Career Timeline
Sabitha's career spans over a decade in customer service and retention roles. She began her professional journey at Reliance Communications in 2008, progressing through various positions before joining du in 2014. Her experience reflects a commitment to enhancing customer satisfaction and operational effectiveness in the telecommunications sector.