Sadia Ashfaq Ch
About Sadia Ashfaq Ch
Sadia Ashfaq Ch is a Shift Incharge at du, with extensive experience in sales and customer service across various companies in Dubai and Pakistan. She holds a Master's degree in Political Science and Government from the University of the Punjab and has developed skills in sales strategy, customer relationship management, and business development.
Work at du
Currently, Sadia Ashfaq Ch holds the position of Shift Incharge at du, where she has been employed since 2022. In addition to this role, she has also served as a Senior Customer Service & Sales Expert at du retail since 2019. Her responsibilities include monitoring sales performance and developing strategies to enhance customer satisfaction and sales effectiveness. She actively participates in generating new leads and identifying decision-makers to expand business opportunities within the organization.
Previous Experience in Telecommunications
Sadia Ashfaq Ch has a background in telecommunications, having worked at Etisalat as a Senior Sales Specialist in the Corporate SMB segment from 2016 to 2018. During her tenure at Smartworld Technology Services DWC, she contributed to sales strategies and customer engagement initiatives. Additionally, she played a key role in developing proposals and presentations for new business materials at Emirates Integrated Telecommunication/DU Retail, showcasing her expertise in the industry.
Sales and Customer Service Background
Prior to her current roles, Sadia Ashfaq Ch worked in various sales and customer service positions. She served as a Sales Executive/Sales Coordinator at Majid Al Futtaim from 2015 to 2016 and as a Telesales Executive at Emirates NBD for three months in 2015. Her experience includes negotiating prices for proactive bids and proposals, contributing to business development strategies, and utilizing Salesforce CRM software to enhance customer relationship management.
Education and Expertise
Sadia Ashfaq Ch holds a Master's degree in Political Science and Government from the University of the Punjab, which she completed from 2007 to 2009. She also earned a Bachelor of Arts in Psychology from the same university between 2003 and 2005. Additionally, she obtained a Montessori Diploma from the Pakistan Montessori Council in 2012. Her educational background supports her roles in sales, customer service, and administration.
Professional Development and Networking
Sadia Ashfaq Ch actively participates in networking events and presentations to maintain and share her professional knowledge. She monitors and evaluates industry trends to align sales strategies with market demands, ensuring that her skills and strategies remain relevant in a competitive environment. Her commitment to professional development contributes to her effectiveness in her current roles.