Shabana Yousuf Khan
About Shabana Yousuf Khan
Shabana Yousuf Khan is a Senior Sales Executive at du in the United Arab Emirates, with a diverse background in customer service and sales. She has previously held roles at Etisalat, DataServ, and Tellida, and possesses diplomas in Information Technology, Graphic Design, and Business Management.
Work at du
Shabana Yousuf Khan has been employed at du as a Senior Sales Executive since 2019. In this role, she utilizes her extensive experience in sales and customer service to drive business growth and enhance customer satisfaction. Her position at du reflects her ability to adapt to new environments and leverage her skills in a competitive market.
Previous Experience in Sales and Customer Service
Prior to her current role, Shabana worked at Tellida (Pvt) Ltd as a Senior Contact Centre Executive from 2015 to 2018. She also served as a Call Center Associate at Etisalat for 10 months in Colombo, Sri Lanka, from 2013 to 2014. Her experience encompasses both inbound call centers and sales environments, indicating a diverse skill set in customer interaction and sales strategies.
Education and Expertise
Shabana's educational background includes a Diploma in Information Technology with E Commerce from ESOFT Metro Campus, completed in 2012. She also holds a Diploma in Graphic Design from the College of ICM, obtained in 2011. Additionally, she achieved a Diploma in Business Management with a focus on International Business/Marketing Management/E Commerce in 2016. This combination of technical and creative studies contributes to her unique approach in sales and customer service.
Background in Technical and Creative Fields
Shabana possesses a background in both technical and creative fields. Her studies in Information Technology and Graphic Design allow her to approach sales with a comprehensive understanding of both product functionality and visual appeal. This dual expertise enhances her ability to connect with customers and address their needs effectively.
International Work Experience
Shabana transitioned from her roles in Sri Lanka to a senior position in the United Arab Emirates, showcasing her adaptability and ability to thrive in diverse work environments. Her international experience enriches her perspective and enhances her effectiveness in a global market.