Sheraz Khan
About Sheraz Khan
Sheraz Khan is an IoT Engineer specializing in Service Management within the ICT Division at du, where he has worked since 2018. He has extensive experience in telecommunications, having held various roles at du since 2009, and holds multiple degrees including an MSc in Telecommunications Engineering and an MBA.
Work at du
Sheraz Khan has held multiple positions at du, a telecommunications company in Dubai, United Arab Emirates. His career at du began as a Network Engineer Fixed Network from 2009 to 2010. He then worked as Engineer Site Sharing from 2011 to 2012, followed by a role as Teams Quality & Call Center Agent Performance Analyst from 2012 to 2013. From 2013 to 2015, he served as Engineer Mobile Customer Service Assurance. Since 2018, he has been working as an IoT Engineer in Service Management within the ICT Division, where he is involved in the Hassantuk project, focusing on safety and security in buildings.
Education and Expertise
Sheraz Khan holds multiple degrees in engineering and business. He earned a Bachelor of Science in Electrical Engineering Communication from the University of Engineering & Technology Peshawar, completing his studies from 1999 to 2004. He then pursued a Master's in Business Administration at Liverpool John Moores University from 2006 to 2008. Following this, he obtained a Master's degree in Telecommunications Engineering from the same university, studying from 2007 to 2009. His educational background equips him with a strong foundation in both technical and managerial aspects of telecommunications.
Background
Sheraz Khan has a diverse professional background in telecommunications, with over a decade of experience in various engineering and management roles. He began his career in 2009 and has progressively taken on more complex responsibilities at du. His roles have included network engineering, customer service assurance, and service management, demonstrating his adaptability and expertise in the field. His current position involves coordinating IoT projects and ensuring operational efficiency.
Achievements
In his current role as an IoT Engineer in Service Management, Sheraz Khan plays a significant role in the UAE Federal Government's Hassantuk Project. This initiative focuses on enhancing safety and security in buildings throughout the country. He is responsible for various technical tasks, including configuring ATE devices, managing alarm systems, and integrating multiple systems with IoT platforms. His contributions are essential for the seamless operation of the Hassantuk project, which aims to improve public safety.