Shujah Rehman
About Shujah Rehman
Shujah Rehman is a Retail Team Leader at du in Abu Dhabi, where he has worked since 2014. He has a background in customer service and holds a Bachelor's degree in Commerce with a focus on IT.
Work at du
Shujah Rehman has been employed at du since 2014, serving as a Retail Team Leader for a decade. In this role, he manages a team of 40 individuals at a flagship retail store in Abu Dhabi, United Arab Emirates. His responsibilities include overseeing daily operations, ensuring customer satisfaction, and leading his team to meet sales targets. His tenure at du has allowed him to develop strong leadership skills and a deep understanding of the telecommunications retail sector.
Previous Experience in Customer Support
Before joining du, Shujah Rehman gained valuable experience in customer support roles. He worked at Mobilink as a Customer Support Representative from 2007 to 2010, where he developed his skills in customer service and problem-solving. Following this, he served as a Customer Care Executive at wi-tribe Pakistan from 2010 to 2014. These positions provided him with a solid foundation in customer relations and communication.
Education and Expertise
Shujah Rehman studied at the University of Central Punjab, where he earned a Bachelor of Commerce with a focus on Accounting and Computer Science from 2007 to 2009. This educational background equipped him with essential skills in both finance and technology, which he applies in his current role in retail management. He also attended Standard High School from 2001 to 2002.
Leadership and Team Management
In his role as Retail Team Leader at du, Shujah Rehman is responsible for managing a diverse team of 40 employees. His leadership style emphasizes collaboration and motivation, fostering a positive work environment. He is known for his strong interest in working with new people and embracing challenges, which contributes to his effectiveness in team management.
Personal Interests
Shujah Rehman describes himself as a 'people's person' and a 'fitness freak.' His interest in fitness reflects his commitment to personal well-being and may influence his leadership approach by promoting a healthy work-life balance among his team members.