Suma Mary Chacko
About Suma Mary Chacko
Suma Mary Chacko is a Shift Incharge at Emirates Integrated Telecommunications-DU Telecom, where she manages daily operations and focuses on customer satisfaction. With a background in Information Technology and experience at Honeywell and Ahlan Art, she possesses strong problem-solving and communication skills.
Work at du
Currently, Suma Mary Chacko serves as a Shift Incharge at Emirates Integrated Telecommunications-DU Telecom, a position she has held since 2017. In this role, she manages the daily operations of a telecom service center, ensuring customer satisfaction and adherence to compliance standards. Her responsibilities include overseeing team performance and facilitating effective communication within the team to resolve issues efficiently. Suma's focus on delivering high-quality telecom services aligns with both customer and company expectations.
Previous Experience at Ahlan Art
Before her current role, Suma worked as an Office Associate at Ahlan Art from 2015 to 2016 in Dubai, United Arab Emirates. During her tenure, she contributed to various administrative tasks and supported the operational needs of the organization. This experience provided her with valuable insights into office management and enhanced her organizational skills.
Experience at Honeywell
Suma gained significant experience as a System Associate at Honeywell from 2013 to 2015 in Bangalore Urban, Karnataka, India. In this role, she developed and maintained IT systems and applications, which strengthened her background in information technology. Her work at Honeywell equipped her with problem-solving skills and technical expertise that she applies in her current position.
Education and Expertise
Suma studied Information Technology at Karunya Institute of Technology and Sciences. Her educational background has provided her with a solid foundation in IT principles and practices, which she has applied throughout her career. Suma possesses strong problem-solving, communication, and interpersonal skills, which facilitate effective team collaboration and issue resolution in her professional roles.
Professional Development and Skills
Suma is eager to learn new technologies and skills to enhance her performance and contribute to the success of her organization. Her passion for delivering high-quality telecom services reflects her commitment to continuous improvement and professional development. Suma's ability to adapt and grow within her field is a key aspect of her career.