Syed Ali
About Syed Ali
Syed Ali is a manager specializing in managed services assurance and service management at du, where he has worked since 2015. He has extensive experience in service management and network operations, with previous roles at du and aegis, and holds a master's degree in business administration.
Current Role at du
Syed Ali currently holds the position of Manager in Managed Services Assurance within Service Management at du. He has been in this role since 2015, accumulating nine years of experience in overseeing service management processes and ensuring the quality of managed services. His responsibilities include coordinating with various teams to enhance service delivery and maintain operational efficiency.
Previous Experience at du
Prior to his current role, Syed Ali worked at du in various capacities. He served as a Vendor and Partner Management Specialist for ten months in 2014, focusing on managing relationships with external partners. He also held the position of Enterprise Service Management Assistant from 2010 to 2014 for four years, where he contributed to service management initiatives. Additionally, he worked as a Network Operations and Office In-Charge from 2006 to 2010 for four years.
Experience at Aegis
Syed Ali worked as a Network Operations Manager at Aegis for five months in 2005. In this role, he was responsible for overseeing network operations, ensuring that systems were functioning effectively and efficiently. His experience at Aegis contributed to his knowledge in network management and operations.
Educational Background
Syed Ali has a strong educational background in technology and business management. He earned a Bachelor’s degree from Sikkim Manipal Institute of Technology, where he studied from 2003 to 2006. He also completed a Master of Business Administration from Shridhar University, Pilani, from 2011 to 2013. Additionally, he studied at Ramaiah Institute of Technology from 1999 to 2002.