Usama Mansoor
About Usama Mansoor
Usama Mansoor is a Senior Manager in Telco Services Delivery Governance at du, where he has worked since 2006. He has a background in telecommunications and electronic engineering, with experience in research and development, and has contributed significantly to financial management and operational efficiency in his current role.
Work at du
Usama Mansoor has been employed at du as a Senior Manager — Telco Services Delivery Governance since 2006. In this role, he manages budgeting, invoicing, and financial justification for numbering resources. He acts as an escalation point for customer complaints related to SIM cards. His responsibilities include collaborating with internal and external auditors to minimize revenue leakage and engaging with the local regulator on numbering-related issues. His efforts have contributed to a stable supply of SIM cards, which has resulted in significant financial efficiencies and revenue generation for the company.
Education and Expertise
Usama Mansoor studied at University College London (UCL), where he earned a Bachelor of Engineering (BEng) in Electronic Engineering with Computer Science from 1993 to 1997. He furthered his education at UCL by obtaining a Master of Research (MRes) in Telecommunications from 1996 to 1997. His academic background provides a strong foundation for his expertise in telecommunications and engineering, which he has applied throughout his career in various roles.
Background
Before joining du, Usama Mansoor held significant positions in the telecommunications sector. He worked at Level (3) as a Softswitch Architect from 2000 to 2001 in London and Boulder. Following this, he served as a Principal Research Engineer at Orange / France Telecom from 2002 to 2006 in London. His diverse experience in these roles has equipped him with a comprehensive understanding of telecommunications technologies and services.
Achievements
Usama Mansoor has made notable contributions in his field, including leading the development of a service prototype that won the 'Best Nextgen Service' award at the IMS World Forum conference in Monaco in 2007. He also established a partnership with the Royal College of Arts in London to explore new mobile communication experiences and mentored postgraduate students. His initiatives have significantly impacted the telecommunications landscape, particularly in service delivery and governance.