Waseem Akram
About Waseem Akram
Waseem Akram is an Enterprise Account Manager with extensive experience in managing enterprise accounts and enhancing sales performance. He has worked in various roles in the telecommunications sector, including positions at du and Emerging Technologies, and holds a Bachelor's Degree in Business from the University of the Punjab.
Work at du
Waseem Akram has been employed at du as an Enterprise Account Manager since 2016. In this role, he manages a portfolio of 650 enterprise companies, focusing on small and medium enterprises (SMEs) and key accounts. His responsibilities include negotiating deals for internet, mobile plans, and handset devices tailored for SMEs. Akram also creates and manages trouble tickets to address customer issues effectively, ensuring high levels of customer satisfaction.
Previous Experience in Emerging Technologies
Prior to his current position, Waseem Akram worked at Emerging Technologies, an Etisalat channel partner, as a Relationship Manager from 2015 to 2016. During his 11-month tenure in Dubai, he developed innovative strategies to enhance sales and improve team performance. His role involved managing customer relationships and addressing client needs within the telecommunications sector.
Sales Experience at Alwasl International Group
Waseem Akram served as a Sales Consultant at Alwasl International Group, a du channel partner, from 2013 to 2014. In this position, he focused on sales strategies and customer engagement. His experience in this role contributed to his understanding of the telecommunications market and customer service dynamics.
Educational Background
Waseem Akram holds a Bachelor's Degree in Business/Commerce from the University of the Punjab, which he completed from 2007 to 2009. He also achieved a Diploma in Commerce from Punjab College of Commerce Pattoki, studying from 2005 to 2007. His foundational education in Physical Sciences was completed at Govt. High School Pattoki from 2003 to 2005.
Mentorship and Team Leadership
In his current role at du, Waseem Akram actively mentors new joiners, providing guidance on job roles, processes, and system-related responsibilities. His expertise in the telecommunications industry allows him to support the development of his colleagues, contributing to a knowledgeable and efficient team.