Zahra Ishtiaq
About Zahra Ishtiaq
Zahra Ishtiaq is a Customer Service Representative with extensive experience in the field, having worked at Aramex and currently at Hilti Emirates and Du in Dubai. She has a background in Sociology and Accounting, Finance from the London School of Economics.
Work at du
Zahra Ishtiaq has been employed at Du as a Customer Service Representative since 2014. Over her tenure of 10 years, she has contributed to enhancing customer satisfaction and service efficiency. Her role involves addressing customer inquiries, resolving issues, and providing support to ensure a positive customer experience. Zahra's extensive experience in customer service has equipped her with the skills necessary to manage a variety of customer interactions effectively.
Current Position at Hilti Emirates
Since 2017, Zahra Ishtiaq has also been working at Hilti Emirates as a Customer Service Representative. In this position, she focuses on delivering high-quality customer support and assistance. Her responsibilities include managing customer requests and ensuring that clients receive timely and accurate information regarding products and services. This dual role showcases her commitment to customer service excellence.
Previous Experience at Aramex
Zahra Ishtiaq worked at Aramex as a Customer Service Representative from 2010 to 2013. During her three years in this role, she developed her skills in customer relations and service management while based in Dubai, United Arab Emirates. Her experience at Aramex laid the foundation for her future roles in customer service.
Education and Expertise
Zahra Ishtiaq studied at the Department of Sociology at the London School of Economics (LSE) and pursued studies in Accounting and Finance. She completed her education in 2014, which provided her with a solid academic background relevant to her roles in customer service. Her educational qualifications support her ability to understand customer needs and manage financial inquiries effectively.