Zuhaib Malik
About Zuhaib Malik
Zuhaib Malik serves as the Service Manager for Enterprise Customer Operations at du, where he has worked since 2016. He has a background in service management and engineering, with previous roles at du, Arriyadh Development Company, and Convergys.
Current Role at du
Zuhaib Malik currently holds the position of Service Manager for Enterprise Customer Operations at du. He has been in this role since 2016, accumulating over eight years of experience in managing customer operations within the enterprise sector. His responsibilities include overseeing service delivery and ensuring high levels of customer satisfaction.
Previous Experience at du
Zuhaib Malik has extensive experience at du, having worked in various capacities. He served as a Service Management Specialist and Managed Service Solution Expert from 2014 to 2015 for one year. Additionally, he held the position of Platinum Service Management for eight months in 2015. His roles involved managing service solutions and enhancing service delivery processes.
Educational Background
Zuhaib Malik completed his Bachelor of Engineering at the Model Institute of Engineering and Technology, where he studied from 2005 to 2010. He furthered his education by obtaining a Master of Business Administration from Indira Gandhi National Open University, completing his studies between 2009 and 2013. He also attended Woodlands House School from 1989 to 2002.
Professional Experience Prior to du
Before joining du, Zuhaib Malik worked as an Electronics Engineer at Arriyadh Development Company from 2013 to 2014 for one year. He also gained four years of experience as an Engineer at Convergys from 2009 to 2013. These roles contributed to his technical expertise and operational knowledge in the engineering field.