Laura Hernandez
About Laura Hernandez
Laura Hernandez is a Program Manager with extensive experience in contract administration and client services, currently working at Beckman Coulter and Ducommun Incorporated. She has a background in business administration and management, and has held various roles in customer service and account management over her career.
Work at Ducommun Incorporated
Laura Hernandez has served as a Program Manager at Ducommun Incorporated since 2019. In this role, she operates from Santa Ana, California, where she is responsible for managing programs and ensuring alignment with organizational goals. Hernandez collaborates across various levels of the company to lead effective teams, focusing on meeting business needs and controlling costs. Her experience in program management contributes to the operational efficiency of the organization.
Work at Beckman Coulter
Since 2019, Laura Hernandez has worked at Beckman Coulter in Contract Administration for Government Client Services. Based in Brea, California, she has been involved in creating and documenting departmental procedures and training materials. This role emphasizes fostering best practices within the organization, ensuring that processes are efficient and effective in serving government clients.
Education and Expertise
Laura Hernandez studied Business Administration at the University of Redlands from 2014 to 2015 and continued her education there until 2022. Her academic background equips her with knowledge in business management and administration. Hernandez has expertise in utilizing SAP for the flow-down of purchase order requirements, including involvement in testing and go-live phases of SAP implementation.
Previous Experience at Utc Aerospace Systems
Before her current roles, Laura Hernandez worked at Utc Aerospace Systems as an Account Manager and Customer Support from 2005 to 2018. During her 13 years in this position in Charlotte, North Carolina, she developed skills in customer relations and account management, contributing to her comprehensive understanding of client needs and service delivery.
Previous Experience at Caltrol Inc.
Laura Hernandez began her career at Caltrol Inc., where she worked as a Customer Service Representative from 2000 to 2005 in Las Vegas, Nevada. This five-year experience laid the foundation for her customer service skills and provided her with insights into client interactions and support.