Zoya Sayed
About Zoya Sayed
Zoya Sayed is a Senior Key Account Manager currently employed at Dukaan® in Bengaluru, India. She has a diverse background in account management, having previously worked at Flipkart, Meesho, and Shop101, and has experience in retail management from her time at Dubai Holding Group.
Work at Dukaan
Zoya Sayed currently serves as a Senior Key Account Manager at Dukaan®, a position she has held since 2022. In this role, she focuses on managing key client accounts and developing strategies to enhance customer satisfaction and retention. Her responsibilities include overseeing account performance, identifying growth opportunities, and collaborating with cross-functional teams to deliver effective solutions for clients.
Previous Experience in E-commerce
Before joining Dukaan®, Zoya Sayed worked at several notable companies in the e-commerce sector. She was a Key Account Manager at Meesho from 2020 to 2021, where she managed key accounts and contributed to the company's growth strategies. Prior to that, she held the position of Key Account Manager at Flipkart for one year, from 2019 to 2020, where she was involved in account management in Bengaluru, Karnataka.
Experience in Retail Management
Zoya Sayed has a background in retail management, having worked as a Retail Store Supervisor at Dubai Holding Group from 2015 to 2019. During her four years in this role, she managed store operations and supervised staff in Abu Dhabi, United Arab Emirates. This experience provided her with valuable insights into customer service and retail dynamics.
Education and Expertise
Zoya Sayed holds a Bachelor of Commerce (BCom) degree from Karnataka University, Dharwad, which she completed from 2007 to 2010. Her educational background in Business and Commerce has equipped her with the necessary skills and knowledge to excel in account management and business development roles.
Career Progression
Zoya Sayed's career has shown a steady progression through various roles in account management and retail. After her tenure at Dubai Holding Group, she transitioned to the e-commerce sector, taking on roles at Meesho and Flipkart. She later joined Shop101 as a Senior Associate (Key Account Manager) for one year before moving to her current position at Dukaan®.