James Adams
About James Adams
James Adams is a Systems/Network Administrator with over 12 years of experience at Duos Technologies, where he manages server services and end-user devices. He has a background in technical support and holds an Associate's degree in Computer Science and Information Technology.
Work at Duos Technologies
James Adams has been employed at Duos Technologies as a Systems/Network Administrator since 2012. In this role, he manages and maintains server and network equipment across multiple remote sites. He is responsible for overseeing Exchange 2010 and 2013 environments on Office365. Additionally, he acts as the primary help desk contact, ensuring that customer issues are resolved efficiently and that customers are kept informed throughout the support process.
Previous Experience at School District of Clay County
Before joining Duos Technologies, James Adams worked as a Technical Specialist at the School District of Clay County from 2000 to 2012. During his tenure, he gained extensive experience in maintaining and configuring server services, including DHCP, DNS, WINS, and Terminal Services on Windows Server 2003 and 2008. This role provided him with a solid foundation in systems and network administration.
Education and Expertise
James Adams studied Computer Science and Information Technology at Florida Community College at Jacksonville, where he earned an Associate's degree from 2009 to 2012. His educational background has equipped him with the necessary skills to handle end-user device management, including the integration of iPads and iPhones with local networks. He also researches and evaluates new software and hardware solutions, providing recommendations based on his findings.
Technical Skills and Responsibilities
James Adams has extensive technical skills in maintaining and configuring server services on Windows Server 2003 and 2008. He monitors and resolves potential issues using Windows Server Event Viewer. His responsibilities include managing end-user devices, ensuring their seamless integration with the network, and maintaining server and network equipment across various locations. He also plays a crucial role in customer support as the primary help desk contact.