Jillian H.
About Jillian H.
Jillian H. is an Operational Support Coordinator Manager at DURECT Corporation, where she manages facility-related issues and serves as a liaison between Birmingham staff and corporate accounting. She has extensive experience in provider enrollment and has worked in various roles since 2003, holding a BS in Business from Alabama Agricultural and Mechanical University and the University of Phoenix.
Current Role at DURECT Corporation
Jillian H. serves as the Operational Support Coordinator Manager at DURECT Corporation, a position she has held since 2019. In this role, she manages facility-related issues at the Birmingham location, including security systems, telephone services, and building access. She acts as the primary liaison between the Birmingham staff and corporate accounting, facilitating communication regarding expense reports and purchase orders. Additionally, she is responsible for issuing and tracking work orders to support manufacturing processes.
Experience at Palmetto GBA
Since 2018, Jillian H. has worked as a Provider Enrollment Analyst at Palmetto GBA in Birmingham, Alabama. Her responsibilities include managing provider enrollment processes and ensuring compliance with relevant regulations. This role has contributed to her expertise in operational support and coordination within healthcare-related environments.
Educational Background
Jillian H. studied at the University of Phoenix, where she earned a Bachelor of Science in Business from 2008 to 2011. Prior to that, she attended Alabama Agricultural and Mechanical University, achieving a Bachelor of Science in Business from 1997 to 2001. Her educational background has provided her with a solid foundation in business principles relevant to her current roles.
Previous Work Experience
Before her current positions, Jillian H. worked at Cahaba GBA as a Provider Enrollment Analyst from 2017 to 2018. She also has experience as a Lab Technician at Life South Blood Centers, where she worked for eight months in 2003 and 2004. These roles have contributed to her diverse skill set in operational support and analysis.
Technical Skills and Responsibilities
Jillian H. possesses strong technical skills, including troubleshooting IT issues independently and coordinating with Cupertino IT for more complex problems. She is responsible for preparing expense reports and purchase orders for VP approval and serves as the point of contact for HR-related issues, such as benefits and worker’s compensation for the Birmingham staff.