Amy Propen
About Amy Propen
Amy Propen is a Technical Writer and Editor at DUST Identity in Newton, Massachusetts, where she has worked since 2022. She has extensive experience in academia and technical communication, having held various teaching and writing positions at institutions such as UC Santa Barbara and Cal Poly State University.
Work at DUST Identity
Amy Propen has been employed at DUST Identity as a Technical Writer and Editor since 2022. In this role, she provides input on communication strategies for the Marketing team. She collaborates with various departments, including Sales, Product Management, and Engineering, to tailor documentation for specific customer contracts. Additionally, she co-authors and edits blog posts, LinkedIn posts, and web copy for the Marketing team. Propen has also developed a new style guide for both internal and customer-facing documentation.
Education and Expertise
Amy Propen holds a Master's degree in Technical and Professional Writing from Northeastern University. She also earned a Ph.D. in Rhetoric and Scientific and Technical Communication from the University of Minnesota-Twin Cities. Her undergraduate education includes a Bachelor of Arts in Geography from Clark University. Propen's academic background supports her expertise in technical writing and communication strategies.
Background
Amy Propen has a diverse professional background in academia and technical writing. She has held various teaching positions, including Lecturer and Associate Professor at UC Santa Barbara, where she directed the Writing Program. Her previous roles include Assistant Professor of Technical Communication at Cal Poly State University and Assistant Professor of Rhetoric and Composition at York College of Pennsylvania. Propen has also worked as a Graduate Instructor at Northeastern University and the University of Minnesota.
Professional Experience
Before her current role at DUST Identity, Amy Propen gained experience in technical writing and documentation at several organizations. She worked as a Document Production Specialist at D. E. Shaw & Co., a Sr. Technical Writer at The Neat Company, and a Technical Writer at Lotus Development. Additionally, she served as a Systems Requirements Analyst and Technical Writing Consultant at Merrill Lynch. Her varied roles have contributed to her comprehensive understanding of technical communication.
Teaching and Academic Contributions
Throughout her career, Amy Propen has contributed to the field of education as a lecturer and professor. She taught writing at multiple institutions, including UC Santa Barbara, where she was involved in the Writing Program for several years. Her academic roles included directing writing programs and developing curricula. Propen's teaching experience spans over a decade, emphasizing her commitment to education and the development of writing skills.