Alison Schwartz
About Alison Schwartz
Alison Schwartz is a Staff Business Analyst at Dycom Industries, Inc, with a background in business analysis and customer service. She has previously held positions at ADT and Florida Atlantic University, and holds an MBA and a BBA from Florida Atlantic University.
Work at Dycom Industries
Alison Schwartz has been employed at Dycom Industries, Inc. as a Staff Business Analyst since 2018. In this role, she focuses on business analysis, leveraging her expertise to enhance business processes. Dycom Industries is known for providing specialized contracting services to the telecommunications industry, and Schwartz's contributions support the company's operational efficiency.
Previous Experience at ADT
Prior to her current position, Alison Schwartz worked at ADT as a Senior Business Analyst from 2011 to 2018. During her seven years at ADT, she developed skills in customer service and business process improvement, contributing to the company's operational strategies and customer engagement initiatives.
Education and Expertise
Alison Schwartz holds a Master of Business Administration (M.B.A.) from Florida Atlantic University, where she studied from 2015 to 2017. Additionally, she earned a Bachelor of Business Administration (BBA) in Management Information Systems from the same institution, completing her studies from 2006 to 2011. Her educational background supports her strong professional focus on business development and process improvement.
Background in IT and Customer Service
Before her roles in business analysis, Alison Schwartz gained experience as an IT Helpdesk Technician at Florida Atlantic University from 2010 to 2011. She also worked as a Teller at Bank of America from 2008 to 2010. These positions provided her with foundational skills in customer service and technical support, which complement her analytical capabilities.
Skills in Business Process Improvement
Alison Schwartz possesses strong skills in business process improvement and is proficient in using Visio for business process modeling. Her expertise allows her to analyze and enhance operational workflows, making her a valuable asset in her current and previous roles.