Gillian Mc Laughlin
About Gillian Mc Laughlin
Gillian McLaughlin is a Business Analyst at Dycom Industries, Inc, with expertise in using Jira for defect tracking and Service Desk for incident management. She has a B.S. in Computer Information Systems from the University of Bridgeport and has over a decade of experience in analyzing business requirements and collaborating with development teams.
Work at Dycom Industries
Gillian Mc Laughlin has been employed at Dycom Industries, Inc. as a Business Analyst since 2019. In this role, she operates from Palm Beach Gardens, Florida, where she collaborates with various stakeholders to ensure that business requirements are effectively communicated and documented. Her responsibilities include utilizing the Jira defect tracking system to document report issues and working closely with report developers to facilitate timely project completion.
Education and Expertise
Gillian Mc Laughlin holds a Bachelor of Science degree in Computer Information Systems from the University of Bridgeport. Her educational background has equipped her with the necessary skills to analyze business processes and requirements effectively. She possesses expertise in using the Jira defect tracking system and Service Desk incident management for tracking and resolving functionality and data issues.
Background
Before joining Dycom Industries, Gillian Mc Laughlin worked at Campus Management Corp as a Software Analyst from 2011 to 2019. During her eight years at this company, she gained valuable experience in working with end-users to finalize and document business requirements for reports. Her role involved collaborating with QA teams to define, implement, and test procedures prior to software changes.
Achievements
Gillian Mc Laughlin has developed strong skills in communicating business requirements to report developers, ensuring that projects are completed on time. Her proficiency in utilizing various tracking systems has contributed to her effectiveness in resolving issues and enhancing overall project efficiency.