Jewel Wilson
About Jewel Wilson
Jewel Wilson is an Associate Software Engineer at Dycom Industries, Inc, where he has worked since 2017. He previously held positions as a Senior Technician at INBOUND CALL EXPERTS LLC and as a Tier 2 Support Technician at Teleperformance Motorola.
Current Role at Dycom Industries
Jewel Wilson has been employed at Dycom Industries, Inc. as an Associate Software Engineer since 2017. In this role, Wilson has contributed to both front and backend services and web applications. The work involves utilizing programming languages and tools such as Python, web APIs, Amazon Lex, and Node.js. Additionally, Wilson has experience in modifying Java applications using Gradle and Maven.
Previous Experience at INBOUND CALL EXPERTS LLC
Before joining Dycom Industries, Jewel Wilson worked at INBOUND CALL EXPERTS LLC as a Senior Technician from 2013 to 2015. This position was based in Boca Raton, FL, and lasted for two years. During this time, Wilson gained valuable experience in technical support and service management.
Background in Technical Support at Teleperformance Motorola
Jewel Wilson served as a Tier 2 Support Technician at Teleperformance Motorola from 2011 to 2013, also in Boca Raton, FL. This role involved providing advanced technical support and troubleshooting for customers, contributing to Wilson's expertise in the technology sector.
Education and Training in Computer Science
Jewel Wilson studied at Florida Career College, where the focus was on Computer and Information Sciences and Support Services. Wilson completed a diploma program from 2010 to 2012, which provided foundational knowledge and skills relevant to the technology industry.
Promotion to Team Lead Technician
In October 2017, Jewel Wilson was promoted to Team Lead Technician at Dycom Industries. This role includes responsibilities such as serving as a Google Workspace administrator and managing the Five9 IVR solution. The promotion reflects Wilson's growing expertise and leadership within the organization.