Jimmy Ceron Munoz
About Jimmy Ceron Munoz
Jimmy Ceron Munoz is a Business Intelligence Engineer at Dycom Industries, Inc, with a Master's degree in Information Technology Project Management from Florida Atlantic University. He has a diverse background in data analysis, customer service, and technical support, and possesses skills in programming and data management.
Current Role at Dycom Industries
Jimmy Ceron Munoz currently serves as a Business Intelligence Engineer at Dycom Industries, Inc. He has held this position since 2021, contributing to the company's data-driven decision-making processes. His role involves leveraging data analytics to support business operations and enhance performance metrics. Previously, he worked as a Data Analyst at Dycom Industries from 2020 to 2021, where he developed skills in data analysis and reporting.
Education and Expertise
Jimmy Ceron Munoz earned a Master's degree in Information Technology Project Management from Florida Atlantic University, completing his studies in 2021. He also holds a Bachelor's degree in Management Information Systems with a concentration in Business Analytics, graduating Summa Cum Laude with Honors in 2019. His educational background equips him with a strong foundation in data analytics, project management, and business intelligence.
Professional Background
Before his current role, Jimmy Ceron Munoz gained diverse experience in various positions. He worked as a Computer Lab Assistant at Florida Atlantic University from 2019 to 2020. He also served as a Datacenter Technician at Aerospace Technologies Group for six months in 2019. Earlier in his career, he held roles such as Customer Service Representative at TTEC and Sales Consultant at Best Buy. His varied experiences have contributed to his technical and customer service skills.
Technical Skills and Competencies
Jimmy Ceron Munoz possesses moderate to high-level knowledge in MS Office and has experience with Salesforce and Citrix applications. He is skilled in programming languages such as Java, and has experience with Oracle, HTML/CSS, and JavaScript for web design. His technical skills support his goal of developing new frameworks that integrate data mining and Object-Oriented Programming to create customized business solutions.
Achievements and Recognition
During his tenure at TTEC, Jimmy Ceron Munoz was ranked in the top 20 out of 650 team members, which led to his selection for a special team that worked directly with CPAs to manage complex situations. This recognition highlights his ability to excel in high-pressure environments and contribute effectively to team objectives.