Jonathan Pratt
About Jonathan Pratt
Jonathan Pratt is a Sr. Desktop Engineer at Dycom Industries, Inc, where he has worked since 2016 in West Palm Beach, Florida. He has a background in IT support and management, having previously held positions at Time Warner Cable and Rubin Wealth Advisors.
Work at Dycom Industries
Jonathan Pratt has served as a Senior Desktop Engineer at Dycom Industries, Inc. since 2016. His role is based in West Palm Beach, Florida. Over his eight years with the company, he has contributed to various IT initiatives, focusing on desktop support and infrastructure management.
Previous Experience in IT Support
Before joining Dycom Industries, Jonathan Pratt worked at Time Warner Cable as a Tier 3 Tech Support specialist from 2012 to 2016. In this position, he provided advanced technical support and troubleshooting for customers, enhancing his expertise in customer service and technical problem-solving.
IT Leadership at Rubin Wealth Advisors
Jonathan held the position of Director of IT at Rubin Wealth Advisors for one year, from 2011 to 2012. His responsibilities included overseeing the IT department and implementing technology solutions to support business operations.
Early Career at Florida Atlantic University
Jonathan began his career in IT as a Computer Lab Assistant at Florida Atlantic University in 2008. He worked in this role for four months, assisting students with technical issues and maintaining computer lab equipment.
Education and Expertise
Jonathan Pratt studied Management Information Systems with a focus on Security Management at Robert Morgan Educational Center, where he earned a Bachelor of Business degree. He also attended Florida Atlantic University, obtaining a Bachelor of Business Administration (B.B.A.) in Management Information Systems from 2007 to 2011.