James Donahue Jr.
About James Donahue Jr.
James Donahue Jr. is a Client Support Manager at Dynamic Communities, where he has worked since 2021. He has a background in customer service and education, having previously held positions at Devia and Council Rock School District.
Current Role at Dynamic Communities
James Donahue Jr. serves as the Client Support Manager at Dynamic Communities. He has held this position since 2021. In this role, he is responsible for managing client relationships and ensuring customer satisfaction. His focus is on providing effective support and solutions to meet client needs.
Previous Experience at Devia
Prior to his current role, James worked at Devia as a Customer Success Specialist from 2018 to 2021. During his three years there, he focused on enhancing customer experiences and ensuring successful product adoption. His role involved direct interaction with clients to address their concerns and provide tailored support.
Teaching Assistant Experience
James gained valuable experience as a Teaching Assistant at Council Rock School District from 2015 to 2018. Over three years, he supported educators and assisted students in their learning processes. This role helped him develop skills in communication and problem-solving within an educational setting.
Educational Background
James studied at West Chester University of Pennsylvania, where he earned a degree in History Secondary Education from 2010 to 2014. His education provided him with a strong foundation in teaching methodologies and historical knowledge, preparing him for his roles in education and client support.
Early Career at Giant Food
James began his career at Giant Food, where he worked as a Cashier and Customer Service Associate from 2007 to 2010. During his three years in this position, he developed customer service skills and learned the importance of effective communication in a retail environment.