Michel Turcotte
About Michel Turcotte
Michel Turcotte serves as the Directeur at E2IP Technologies in Montreal, Quebec, where he has worked since 2019. He specializes in enhancing customer service quality by managing service, technical support, and application development teams.
Work at e2ip technologies
Michel Turcotte has served as Directeur at E2IP Technologies since 2019. In this role, he focuses on enhancing customer service quality by managing and mobilizing service, technical support, and application development teams. His responsibilities include overseeing both internal and external client needs, ensuring that the organization meets its service delivery objectives.
Education and Expertise
Michel Turcotte studied at Technologia/PMI, where he completed a program in Gestion de projets informatiques in 2009. He also attended Cégep Lionel-Groulx, earning an AEC in Génie électrique - conception électronique from 1996 to 1997. Additionally, he pursued further education at Université Laval, focusing on optimizing daily supervision from 2011 to 2012.
Background
Michel Turcotte has a diverse professional background, having worked in various roles within the information technology sector. Prior to his current position, he held the role of Vice President IT & Key Accounts at Hitek Logistic Inc. from 2016 to 2019. He also worked at Kontron AG in multiple capacities, including Directeur – Systèmes d’information and Chef des T.I. global - CIO, contributing to his extensive experience in the field.
Achievements
Michel Turcotte has a proven track record of significantly increasing customer satisfaction throughout his career. He has extensive experience in transforming information and communication technology (ICT) within high-tech manufacturing environments, demonstrating his capability in managing complex technical operations and improving service delivery.