Elvis Andrey Zamora Mora
About Elvis Andrey Zamora Mora
Elvis Andrey Zamora Mora is an Operations QA professional currently working at Earnup in San Francisco, California. He possesses a strong skill set in process improvement and staff training, with previous experience in quality assurance roles at Western Union, Bank of America, and HP.
Current Role at EarnUp
Elvis Andrey Zamora Mora has been serving as Operations QA at EarnUp since 2019. In this role, he focuses on ensuring quality assurance processes are effectively implemented within the organization. His responsibilities include standardizing procedures between the San Francisco and Costa Rica operations teams, which enhances client service delivery. His experience in operations and quality assurance contributes to the overall efficiency of the company's processes.
Previous Experience in Quality Assurance
Prior to his current position, Zamora Mora worked as a Quality Assurance Analyst at Western Union from 2018 to 2019 in Denver, Colorado. He also held a role as a Fraud Analyst - Quality Assurance at Bank of America from 2013 to 2014 in Charlotte, North Carolina. His background in quality assurance has equipped him with the skills to identify areas for improvement in operational processes, contributing to more efficient service delivery.
Educational Background
Zamora Mora has been studying at Universidad Libre De Costa Rica since 2015. He continued his education at the same institution from 2019 to 2020. His academic pursuits have provided him with a solid foundation in operations and quality assurance principles, which he applies in his professional roles.
Skills and Strengths
Zamora Mora possesses a unique skill set that includes the ability to quickly learn new systems and effectively train staff. This capability aids in seamless process transitions within organizations. He also demonstrates a strong problem-solving attitude and an end-oriented work capacity, which consistently leads to meeting and exceeding productivity goals. Additionally, he has a proven track record of establishing and maintaining good relationships with individuals from diverse national and cultural backgrounds.
Career History
Before joining EarnUp, Zamora Mora worked in various roles that contributed to his expertise in operations and quality assurance. He served as an Accounting Assistant at Jaco Oil from 2015 to 2018 in Bakersfield, California, and as a Quality Assurance - SST at HP for 7 months in 2015 in Palo Alto, California. His diverse career history has equipped him with a broad range of skills applicable to his current role.