Hileena Gebreyesus
About Hileena Gebreyesus
Hileena Gebreyesus is a Customer Happiness Representative at EarnUp, where she has worked since 2019. She studied at Berkeley City College from 2015 to 2018 and has previous experience in banking roles at Fremont Bank and Union Bank.
Work at EarnUp
Hileena Gebreyesus has been employed at EarnUp since 2019, serving as a Customer Happiness Representative. In this role, she focuses on enhancing customer satisfaction and addressing client inquiries. Her position involves direct interaction with customers to ensure a positive experience with EarnUp's services. Located in San Francisco, California, she has contributed to the company's mission of improving financial well-being for its users.
Previous Experience in Banking
Before joining EarnUp, Hileena Gebreyesus worked in various roles within the banking sector. She served as a Private Banking Representative at Fremont Bank for six months in 2018, where she managed client relationships and provided tailored banking solutions. Additionally, she held the position of Senior Relationship Banker at Union Bank for five months in 2018, focusing on customer relationship management. Earlier in her career, she worked as a Branch Service Specialist at Union Bank from 2016 to 2018, where she supported branch operations and customer service.
Education at Berkeley City College
Hileena Gebreyesus attended Berkeley City College from 2015 to 2018, completing a three-year program. Her education provided her with foundational skills and knowledge applicable to her career in customer service and banking. The experience gained during her studies has contributed to her professional development and ability to engage effectively with clients.
Career Timeline
Hileena Gebreyesus has a diverse career timeline in customer service and banking. She began her professional journey as a Branch Service Specialist at Union Bank from 2016 to 2018. Following this, she transitioned to Fremont Bank as a Private Banking Representative for six months in 2018, and then to Union Bank as a Senior Relationship Banker for five months in the same year. Since 2019, she has been with EarnUp, where she continues to focus on customer happiness.