Joshua Habergham
About Joshua Habergham
Joshua Habergham is a Customer Success Lead at Easol, where he has worked since 2022. He has a background in customer success and management, with previous roles at StudentUniverse and Grayling, and holds a BA in History from Newcastle University and an MA in American History and Politics from UCL.
Current Role at Easol
Joshua Habergham serves as the Customer Success Lead at Easol, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. He also works as a Principal Customer Success Manager, contributing to the overall strategy and execution of customer success initiatives. His tenure at Easol spans a total of seven years, during which he has developed a deep understanding of customer needs and the company's offerings.
Previous Experience at StudentUniverse
Prior to his current role, Joshua worked at StudentUniverse as an Assistant Manager from 2014 to 2017. In this position, he was responsible for managing customer relationships and supporting the operational aspects of the business. His experience at StudentUniverse provided him with valuable insights into the travel industry and customer service management.
Internship Experience at Grayling and Red Agency
Joshua began his professional career with internships at Grayling and Red Agency. He interned at Grayling for one month in 2012, where he gained experience in public relations. He also completed a one-month internship at Red Agency in 2013 in Sydney, Australia, further expanding his skills in communication and client engagement.
Educational Background
Joshua holds a Bachelor of Arts (BA) in History from Newcastle University, where he studied from 2010 to 2013. He furthered his education by obtaining a Master of Arts (M.A.) in American History and Politics from UCL, completing this program from 2013 to 2014. His academic background has equipped him with critical thinking and analytical skills applicable in his professional roles.